Connect the BigCommerce API

Connecting the BigCommerce back-end integration enables tracking of returns, refunds, voided payments, and customer lifetime value. It also double-checks the ThoughtMetric data for accuracy, so you can be confident in it.

1. Log in to the BigCommerce admin page.

2. Open the store-level API accounts

   Navigate to Settings → Store Level API Accounts.

   

3. Create an API account

   Click Create API Account.

   

4. Enter "ThoughtMetric" in the Name field.

5. Set the permissions

   Select read-only for Customers, Orders, Order Transactions, Products, and Checkouts.

   

6. Copy the API path

   Copy the text from the API Path text box.

   

7. Open the BigCommerce API integration in ThoughtMetric

   On the ThoughtMetric Integrations page, click Connect in the BigCommerce API section.

   

8. Paste the API path

   Paste the API Path text into the field in ThoughtMetric.

   

9. Save the API account in BigCommerce

   Click Save in your BigCommerce API configuration.

   

10. Copy the access code

    Copy the Access Code from the info box that pops up after you click Save.

    

11. Connect BigCommerce

    Paste the Access Token into the access token field in ThoughtMetric and click Connect BigCommerce.