ThoughtMetric logo vs Hyros logo

ThoughtMetric vs Hyros

#1 Hyros alternative for E-Commerce

Marketers choose ThoughtMetric for simpler attribution, responsive support, and fair pricing.

Trusted by 1,200+ e-commerce brands

Cole Haan
Stonewall Kitchen
HoneyFund
Oroton
Sunbrella
Mount-It
LeSportsac
Naples Soap Company
Waterpik
Buster & Punch

Why Brands Switch from Hyros

ThoughtMetric is easy enough to run without an analyst, and its reports stay focused on marketing attribution (less clutter). Hyros is built for high-ticket sales funnels, while ThoughtMetric is built for e-commerce brands. You see which campaigns drive orders, which products they sell, and which customers come back.

Integrations include

Google Tag Manager

Ground truth marketing measurement

Track every customer interaction with confidence, from first click to final purchase.

Multi Touch Attribution

Understand the true impact of every marketing touchpoint in your customer's journey.
Cross Channel Tracking

Effortlessly track your marketing across all channels, from ads to email, in one unified dashboard.
Customer Journey Tracking

Visualize your customer’s path from discovery to purchase.

Track and scale your ads

Measure your ad performance across all platforms and scale what works with confidence-backed data.

Discover Top-Performing Ads

Identify your winning ad combinations with detailed performance metrics.
Analyze Ad Creatives

Compare creative performance across campaigns to understand which visuals, copy, and formats resonate most with your target audience.
Enrich Platform Data

Send data back to the ad platforms with our CAPI integrations to improve their algorithm to better serve your ads.

Customer analytics

Get deep insights into your customer behavior with comprehensive analytics that reveal who your best customers are and how they interact with your brand.

New vs Returning

See how your marketing impacts both acquisition and retention to optimize for sustainable growth.
Lifetime Value

Identify your most valuable customer segments and which channels bring them to your store.
Path to Purchase

Visualize your customers' journey to understand the key touchpoints driving purchases.

AI connectors for chatbots and agents

Connect ThoughtMetric to ChatGPT, Claude, Copilot or any AI agent via MCP. Then ask questions, pull reports, and use your attribution data alongside the rest of your stack.

Skip manual reporting tasks with simple prompts

"Pull our top three channels by ROAS this month and post them to #marketing in Slack." "Draft a weekly channel recap for the leadership meeting."
Check the numbers from your phone

ChatGPT and Claude both have mobile apps. Ask how yesterday went from the train and have the answer before you're at your desk.

Side-by-Side

How ThoughtMetric Compares

ThoughtMetric Hyros
Learning Curve Easy Steep
Price Lower Higher
Shopify, WooCommerce, BigCommerce Yes Only Shopify and WooCommerce
Product Analytics Yes Yes
Post-Purchase Surveys Yes Yes
E-commerce Focused Yes No

What Hyros Users Are Saying

Hyros Has Serious Customer Complaints

These are real, verified reviews from G2.

T

Trevor C.

CEO, Small-Business (50 or fewer emp.)

5/13/2024

"Hyros is a scam"

0/5

What do you like best about Hyros?

Nothing, it was extremely overhyped and they wouldn't let us cancel.

What do you dislike about Hyros?

  • The customer support
  • The quality of the service
  • On-boarded was billed for several months with excuses from the customer service team
  • This is a scam and there is no fancy AI, it's just basic UTMs that you can get somewhere else
  • Ease of use is bad
  • Ease of implementation is bad
  • Ease of integration is bad
Validated Reviewer Source: Organic

Verified User in Hospitality

Small-Business (50 or fewer emp.)

4/29/2024

"I absolutely hate this software"

0/5

What do you like best about Hyros?

Nothing. They don't do what they say they'll do and when you try to cancel they make it super hard.

What do you dislike about Hyros?

  • Everything.
  • They over promise and under deliver.
  • They make set-up super difficult.
  • And worst of all, when you try to cancel they make it really difficult and keep charging you.
  • Customer support also sucks. All emotionless bots.
Validated Reviewer Source: Organic

Case Studies

Hear what our customers have to say

Read more →

Case Studies

Why leading e-commerce brands choose ThoughtMetric

See all case studies →
Cole Haan golf apparel and sneakers
Cole Haan
"Biggest win is that, we are able to back all the required justifications to our leadership in order to secure future funds to grow the business."
Alex S. · Vice President at Cole Haan
Stonewall Kitchen strawberry and wild Maine blueberry jams
Stonewall Kitchen
"The platform is very intuitive to use and the team is knowledgeable when questions arise."
Sheila S. · Sr Manager of DTC at Stonewall Kitchen
Ninja MTB
"Since switching to ThoughtMetric, We’ve been able to reallocate budget to the top-performing channels with confidence, which improved ROAS by 25%."
Richard
VP, Ninja MTB
Mount-It
"Since switching to ThoughtMetric, we finally have reliable data to back up our instincts on which channels actually drive performance and which don’t."
Mia D.
VP E-Commerce, Mount-It
SportRx
“We looked at a number of competitors in the space, but ultimately chose ThoughtMetric because of its easy-to-understand interface and the support offered during and after implementation.”
Rob M.
VP E-Commerce, SportRx

Frequently Asked Questions

Is ThoughtMetric a good Hyros alternative for e-commerce?

Yes. Hyros is built for high-ticket sales funnels, while ThoughtMetric is built for e-commerce brands.

Is ThoughtMetric more affordable than Hyros?

Yes. ThoughtMetric plans start at $99/month with every feature included and no paid add-ons. Every plan also starts with a free trial so you can see the value before paying.

Can I cancel at any time?

Yes. You can pay month to month and cancel anytime. There are no long-term contracts and no hoops to jump through.

Does ThoughtMetric work with my e-commerce platform?

Yes. ThoughtMetric integrates directly with Shopify, WooCommerce, BigCommerce, Magento, and custom stores in every plan.

How quickly can I get set up on ThoughtMetric?

Setup is fast and built for non-technical users. Most stores are tracking within minutes of installing the pixel, and every customer gets personalized onboarding.

What kind of support does ThoughtMetric offer?

Real humans, not chatbots or ticket queues. Live chat support is available to every customer, and every account includes personalized onboarding.

Get full visibility into what drives your revenue.

You're spending on ads. We'll show you which ones matter.