ThoughtMetric logo vs Hyros logo

ThoughtMetric vs Hyros

#1 Hyros alternative for E-Commerce

Marketers choose ThoughtMetric for simpler attribution, responsive support, and fair pricing.

Trusted by 1,200+ E-commerce Brands

Toolden uses ThoughtMetric Cole Haan uses ThoughtMetric Stonewall Kitchen uses ThoughtMetric Honeyfund uses ThoughtMetric Oroton uses ThoughtMetric Woodchip & Magnolia uses ThoughtMetric Sunbrella uses ThoughtMetric SportRx uses ThoughtMetric Ninja MTB uses ThoughtMetric Mount-It! uses ThoughtMetric inkStation uses ThoughtMetric Lights.com uses ThoughtMetric Naples Soap Company uses ThoughtMetric Lesportsac uses ThoughtMetric Client logo uses ThoughtMetric Client logo uses ThoughtMetric Client logo uses ThoughtMetric Toolden uses ThoughtMetric Cole Haan uses ThoughtMetric Stonewall Kitchen uses ThoughtMetric Honeyfund uses ThoughtMetric Oroton uses ThoughtMetric Woodchip & Magnolia uses ThoughtMetric Sunbrella uses ThoughtMetric SportRx uses ThoughtMetric Ninja MTB uses ThoughtMetric Mount-It! uses ThoughtMetric inkStation uses ThoughtMetric Lights.com uses ThoughtMetric Naples Soap Company uses ThoughtMetric Lesportsac uses ThoughtMetric Client logo uses ThoughtMetric Client logo uses ThoughtMetric Client logo uses ThoughtMetric

Finally Understand What's Working

Three Reasons to Choose ThoughtMetric

Built for clarity

Powerful insights without complexity

Five attribution models, full revenue visibility, and a modern interface designed for fast answers.

Human support

Real help, every time

Talk to real people who understand attribution and e-commerce. No chatbots, no ticket queues that go nowhere. Whether you need help setting up your pixel, understanding a report, or troubleshooting an integration, our team responds quickly with answers that actually solve your problem.

Simple pricing

Everything included

No feature gates. No surprise upgrades. Every ThoughtMetric plan includes all attribution models, unlimited integrations, customer surveys, and full reporting. You pay a flat rate, not by which features you need. With Hyros, pricing is opaque and typically requires a sales call to get started.

Side-by-Side

How ThoughtMetric Compares

ThoughtMetric Hyros
Learning Curve Easy Steep
Price Lower Higher
Shopify, WooCommerce, BigCommerce Yes Only Shopify and WooCommerce
Product Analytics Yes Yes
Post-Purchase Surveys Yes Yes
E-commerce Focused Yes No

What Hyros Users Are Saying

Hyros Has Serious Customer Complaints

These are real, verified reviews from G2.

T

Trevor C.

CEO, Small-Business (50 or fewer emp.)

5/13/2024

"Hyros is a scam"

0/5

What do you like best about Hyros?

Nothing, it was extremely overhyped and they wouldn't let us cancel.

What do you dislike about Hyros?

  • The customer support
  • The quality of the service
  • On-boarded was billed for several months with excuses from the customer service team
  • This is a scam and there is no fancy AI, it's just basic UTMs that you can get somewhere else
  • Ease of use is bad
  • Ease of implementation is bad
  • Ease of integration is bad
Validated Reviewer Source: Organic

Verified User in Hospitality

Small-Business (50 or fewer emp.)

4/29/2024

"I absolutely hate this software"

0/5

What do you like best about Hyros?

Nothing. They don't do what they say they'll do and when you try to cancel they make it super hard.

What do you dislike about Hyros?

  • Everything.
  • They over promise and under deliver.
  • They make set-up super difficult.
  • And worst of all, when you try to cancel they make it really difficult and keep charging you.
  • Customer support also sucks. All emotionless bots.
Validated Reviewer Source: Organic

Case Studies

Hear what our customers have to say

Read more →

Case Studies

Why leading e-commerce brands choose ThoughtMetric

See all case studies →
Cole Haan golf apparel and sneakers
Cole Haan
"Biggest win is that, we are able to back all the required justifications to our leadership in order to secure future funds to grow the business."
Alex S. · Vice President at Cole Haan
Ninja MTB
"Since switching to ThoughtMetric, We’ve been able to reallocate budget to the top-performing channels with confidence, which improved ROAS by 25%."
Richard
VP, Ninja MTB
Mount-It
"Since switching to ThoughtMetric, we finally have reliable data to back up our instincts on which channels actually drive performance and which don’t."
Mia D.
VP E-Commerce, Mount-It
SportRx
“We looked at a number of competitors in the space, but ultimately chose ThoughtMetric because of its easy-to-understand interface and the support offered during and after implementation.”
Rob M.
VP E-Commerce, SportRx

Ready to dive in? Book a demo today.

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ThoughtMetric Ecommerce Marketing Analytics Screenshot