ThoughtMetric

Account and settings

PII anonymization

Anonymize personally identifiable information before it is stored.

ThoughtMetric can be configured to anonymize personally identifiable information (PII). This configures the ThoughtMetric tracking pixel to hash personal customer data like name and email, so that personal data is not collected in a readable form.

  1. Open the store settings

    Click Store Settings (under Configure) in the left-side nav.

  2. Enable PII anonymization

    On the store settings page, check the Personal Data Anonymization box.

    PII anonymization screenshot 1
  3. Reinstall the tracking pixel

    Once the PII anonymization feature is enabled, you need to reinstall the ThoughtMetric tracking pixel on your site. Navigate to the tracking code settings page and follow the instructions to reinstall the tracking pixel.