How to Calculate Website Users in Google Analytics

7 minute read

ThoughtMetric Metric Calculation

Google Analytics is an indispensable tool for website owners and marketers, enabling them to track and analyze their website visitors. Understanding how to calculate website users is essential to gauge the success of your website and marketing strategies. In this article, we'll explore the fundamentals of Google Analytics terminology, how to set up and navigate the dashboard, and how to analyze user behavior.

Understanding Google Analytics Terminology

Google Analytics is a powerful tool that helps website owners analyze and understand their website traffic. By tracking metrics such as users, sessions, bounce rate, and pageviews, website owners can gain valuable insights into how their website is performing and how they can improve it. However, before diving into the data, it's important to understand the terminology used in Google Analytics.

Users vs. Sessions

Users and sessions are two of the most important terms to understand in Google Analytics. A user is a unique visitor to your website, identified by a specific set of cookies. This means that even if the same person visits your website multiple times, they will only be counted as one user. On the other hand, a session is the period of time that a user spends interacting with your website during one visit. A session ends either when the user closes their browser or after 30 minutes of inactivity.

It's important to note that one user can have multiple sessions on your website. For example, if a user visits your website in the morning, leaves, and then comes back in the afternoon, they will be counted as one user but two sessions. This can influence your website's total number of sessions and users, so it's important to keep this in mind when analyzing your data.

Bounce Rate and Session Duration

Another important metric to consider is the bounce rate. This measures the percentage of users who leave your website after only viewing one page. A high bounce rate can indicate that your website's landing pages are not engaging enough or relevant to your users' needs. It's important to analyze your website's bounce rate to ensure that your landing pages are optimized for user engagement.

The session duration metric measures the amount of time that users spend on your website during a session. This metric is useful for identifying whether users are engaging sufficiently with your website content and whether your website design and structure are user-friendly. By analyzing session duration, you can gain insights into how users are interacting with your website and make improvements to increase engagement and retention.

Pageviews and Unique Pageviews

Pageviews and unique pageviews are also essential metrics for assessing website user engagement. A pageview is counted every time a user visits a page on your website. This means that if a user visits the same page multiple times, it will be counted as multiple pageviews. On the other hand, unique pageviews filter out repeated visits from the same user and give a clearer indication of how many unique users are visiting each page.

By assessing which pages have the highest number of pageviews, website owners can optimize their content to target the most popular topics and information. This can help increase user engagement and retention, as well as improve overall website performance.

Overall, understanding Google Analytics terminology is essential for gaining valuable insights into your website's performance. By analyzing metrics such as users, sessions, bounce rate, session duration, pageviews, and unique pageviews, website owners can make data-driven decisions to improve their website and increase user engagement.

Setting Up Google Analytics on Your Website

Google Analytics is a powerful tool that allows you to track and analyze your website's traffic and user behavior. By setting up Google Analytics on your website, you can gain valuable insights into how your visitors are interacting with your content, which pages are most popular, and how you can optimize your website to improve user engagement and conversions.

Creating a Google Analytics Account

The first step in setting up Google Analytics is to create an account. To do this, simply visit the Google Analytics website and follow the instructions to create a new account. You will need to provide some basic information about your website, such as its name and URL, and then you will be assigned a unique tracking ID that you need to insert into your website's code.

Once you have created your account, it's important to familiarize yourself with the various features and tools that Google Analytics offers. This will enable you to make the most of the platform and ensure that you are collecting the data that is most relevant to your business goals.

Installing the Tracking Code

After you have created your Google Analytics account, the next step is to install the tracking code onto your website. This involves inserting a small snippet of code into the header tag of each webpage that you want to track.

Most modern website platforms, such as WordPress and Shopify, have plugins that enable you to easily install the tracking code without any prior coding knowledge. If you are using a custom-built website, you may need to manually insert the tracking code into your website's HTML code.

It's important to ensure that the tracking code is installed correctly on your website, as any errors or omissions can result in inaccurate data being collected. Google Analytics provides a range of tools and resources to help you troubleshoot any issues that you encounter during the installation process.

Configuring Your Analytics Settings

Once you have installed the tracking code, the final step is to configure your Google Analytics settings to ensure that the data you collect is relevant and accurate. This includes setting up goals, filters, and segments that enable you to analyze your website traffic in more detail.

Goals are specific actions that you want your website visitors to take, such as making a purchase or filling out a contact form. By setting up goals in Google Analytics, you can track how many visitors are completing these actions and identify any areas where your website may be falling short.

Filters allow you to exclude certain types of traffic from your Google Analytics data, such as internal traffic from your own IP address or spam traffic from bots and other automated sources. This ensures that your data is more accurate and reflects the behavior of your actual website visitors.

Segments enable you to group your website visitors based on specific criteria, such as geographic location, device type, or referral source. This allows you to analyze your website traffic in more detail and identify trends and patterns that can inform your marketing and optimization strategies.

Overall, setting up Google Analytics on your website is a crucial step in understanding your audience and improving your website's performance. By following these three steps and taking advantage of the various features and tools that Google Analytics offers, you can gain valuable insights into your website's traffic and user behavior and make data-driven decisions that drive growth and success.

Navigating the Google Analytics Dashboard

Once you have set up and installed Google Analytics, you can start analyzing website user data using the dashboard. The main sections of the dashboard include:

Overview of the Main Sections

The Audience section, which provides demographic and interest data about your website users. The Acquisition section, which breaks down how users arrive at your website, such as through organic search, social media, or paid advertising. The Behavior section, which provides insights into how users engage with your website content, such as the number of pageviews and average session duration. And the Conversion section, which highlights how well your website is achieving its goals, such as driving sales or sign-ups.

Customizing Your Dashboard View

Google Analytics also enables you to customize your dashboard view by adding widgets and reports that are relevant to your website goals and metrics. Customizing your dashboard can help you quickly access the data that is most important to you.

Setting Up Custom Alerts and Reports

To stay on top of your website's performance, you can set up custom alerts and reports that notify you when certain metrics fall outside of a specific range. This feature enables you to quickly identify and address any issues or opportunities related to your website user behavior.

Analyzing Website Users in Google Analytics

Now that you understand the basics of Google Analytics terminology and dashboard navigation, it's time to analyze website user behavior. By utilizing the following metrics, you can gain in-depth insights into who your website users are and how they interact with your website:

Understanding User Metrics

The Audience section of Google Analytics provides a wealth of data about the characteristics of your website users, such as their age, gender, and interests. Understanding your website user demographics can help you optimize your content to better meet their needs and preferences.

Identifying User Demographics and Interests

Another way to understand your website user behavior is to track their location and device type. This information is available in the Audience section of Google Analytics. You can also track user interests, such as which topics they are most interested in, to better target your content and marketing strategies.

Analyzing User Behavior and Flow

The Behavior section of Google Analytics provides data on how users interact with your website. You can assess which pages have the highest bounce rates or exit rates, enabling you to optimize your website design and content to improve engagement. By analyzing user flow, you can see the path that users take through your website and identify any barriers or distractions that may be preventing them from completing actions, such as making purchases or filling out forms.

Conclusion

Calculating website users is a crucial aspect of website optimization and marketing success. By understanding Google Analytics terminology, setting up and navigating the dashboard, and analyzing user behavior, website owners and marketers can gain valuable insights into their website's performance and user engagement. With these insights, they can make data-driven decisions to improve their website's user experience and drive conversions.

Use ThoughtMetric to Calculate Website Users

Try ThoughtMetric and start understanding the performance of your e-commerce marketing today.

Sign up for free